Frequently Asked Questions
- 01
Use our website/app to browse products, add them to your cart, and place your order. Once you place an order on our site or through the app, we’ll reach out via text to confirm your order details.
Before payment is processed and your order is shipped, you must complete our one-time age verification. After verification is approved, your order will be processed and shipped out.
- 02
Age verification is required after you place your order but before payment is processed. To confirm you are 21+: • You may provide your Instagram account, or • If you do not have Instagram, we will ask for a photo of a valid government-issued ID.
Your information is only used for verification and is never saved or shared.
- 03
We ship nationwide!
All orders require a $50 minimum.
A $10 shipping fee is applied to every order.
Tracking is included with all shipments.
- 04
Orders typically ship within 2-3 business days after age verification is completed and payment is processed. Most customers receive their package within 3-5 business days, depending on their location. A tracking link will be sent once your order is on the way.
- 05
Yes, we offer a loyalty program to reward our valued customers for their continued support. Points can be redeemed for the current offered rewards. More details about the program and how to sign up will be available on our website.
- 06
We take the privacy and security of your personal information very seriously. All data transmitted through our website is encrypted using industry-standard SSL encryption. We will never share your information with third parties.
- 07
If you encounter any issues with your order, please contact us within 48 hours of receiving your package. We will do our best to provide a solution, which may include a replacement or refund, depending on the situation.
- 08
We are happy to assist you with any questions you may have. Feel free to reach out to us at (929) 514-0446 via text or phone call or by using the chat feature on our website or app. Our friendly and knowledgeable customer support team is here to help.